Privacy Policy
At HaccaGidiyorum.com (“we”, “us”), an international B2B wholesale supplier of Hajj and Umrah supplies, we respect the privacy of your personal data. This Privacy Policy explains how your data is collected, processed and protected when you contact us about our products and services, in line with Türkiye’s Personal Data Protection Law No. 6698 (KVKK) and the European Union General Data Protection Regulation (GDPR).
Data Controller
The legal incorporation of our operating company has not yet been completed. The data controller details (company name, trade/registration number and registered address) will be added to this policy once incorporation is complete. In the meantime, you may contact us regarding data protection matters at [email protected].
Data We Collect
When you contact us through our contact form, WhatsApp or email, we may collect the following personal data:
- Your name
- Your company / business name
- Your country / region
- Your email address
- Your phone number
- The content of your message and the details of your inquiry
We only process the data you voluntarily provide to us. Some basic technical data may also be generated when you visit our website (see the Cookies section below).
Purposes of Processing
We process your data solely for the following purposes:
- Responding to your B2B inquiries and questions
- Preparing price quotes and quotation documents
- Conducting business communication and managing the business relationship
Legal Bases
We process your personal data on the following legal bases:
- Consent — when you voluntarily contact us (KVKK Art. 5/1; GDPR Art. 6(1)(a)).
- Legitimate interest — our legitimate interest in responding to B2B inquiries and maintaining business relationships (KVKK Art. 5/2; GDPR Art. 6(1)(f)).
No Sale and No Unsolicited Marketing
We do not sell, rent or trade your personal data to third parties. We do not use your data for unsolicited marketing or advertising messages. Your data is processed only to handle your inquiry and to manage our business relationship.
Retention
We retain your personal data only for as long as necessary to respond to the relevant inquiry and to maintain the business relationship between us. Once this purpose no longer applies and there is no legal obligation to retain it, your data is deleted or anonymized.
Third Parties and Processors
We use certain service providers to communicate with you, and your data may be processed in this context:
- WhatsApp / Meta — when you contact us via WhatsApp, your messages are processed by Meta Platforms.
- Our email provider — when communicating by email, your correspondence is processed through our email service provider.
Some of these providers may be located outside Türkiye or the European Economic Area, in which case your data may be subject to an international transfer. For such transfers, we take due care to ensure appropriate safeguards are in place in accordance with applicable law.
Your Data Subject Rights
Under KVKK and GDPR, you have the following rights:
- Access to your data and to request information about it
- Rectification of inaccurate or incomplete data
- Erasure of your data (the right to be forgotten)
- Restriction of processing
- Objection to processing
- Portability of your data
To exercise these rights, you may contact us at [email protected]. We will respond to your request within a reasonable time and within applicable legal periods.
Cookies
Our website may use a limited number of cookies for essential functionality and to improve your experience. For detailed information about the types of cookies and how to manage them, please refer to our separate Cookie Policy.
Changes to This Policy
This Privacy Policy may be updated from time to time. In particular, the data controller details will be added once our operating company’s incorporation is complete. The effective date of the current version is indicated on this page. We recommend that you review this page periodically to stay informed of any changes.